At the shop
A sedan needs a left lamp. The delivery contains the right lamp, billed at $312. The vendor agrees to a $300 credit after a $12 restocking charge. The correct lamp arrives on a separate invoice.
Set up the demo
Use the sample records below when entering this fictional repair.
Records to enter in the demo
| Reference | Owner or event | Record entry |
|---|---|---|
| PO-528 | Parts coordinator · Thursday | One left headlamp for RO 0528. |
| INV-801 | Receiving · Friday | One right lamp arrived. Vendor billed $312. Set aside for return. |
| RA-064 | Parts coordinator · Friday | Wrong-side lamp collected. Vendor allows $300 after $12 restocking. |
| INV-808 | Receiving · Monday | Correct left lamp, $340. Receive against its own line. |
| CM-119 | Bookkeeper · Monday | $300 credit memo against INV-801. |
What remains on the original invoice, and what is the total parts cost in this example?
$312 less the $300 credit leaves $12 on the wrong-side lamp. The correct lamp costs $340, so the two transactions leave $352 of net parts cost before tax. The expected $300 credit stays open between pickup and posting.
Run the handoff
- Receive the shipment as an exception. Return the wrong lamp and order its replacement. Ask parts staff to show what is physically available to fit.
- Post the $300 memo on a later date. Have accounting trace the remaining $12 without reducing the correct lamp’s cost.
Where AutoHound fits
AutoHound describes purchase orders, invoice matching, return authorizations and allocation of vendor credit memos. Ask the parts lead to work the queue while accounting checks the cost trail. Read the AutoHound field guide.
What to record
A part marked returned and a credit marked received are two different events. Look for separate dates and evidence. Write down the role, screen and document that prove the result.
AutoHound feature reference